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Eden AI uses a pay-per-use credit system. Every API response includes a cost field showing the charge in USD for that request, so you always know exactly what you are spending.

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Purchasing Credits

  1. Log in to the Eden AI dashboard.
  2. Navigate to the billing section.
  3. Choose the amount of credits to purchase.
  4. Complete the payment.
Credits are added to your account immediately and are shared across all your API tokens.

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Payment Methods

You can add a card or PayPal to your account, or pay by bank transfer:
MethodDetails
Credit or debit cardVisa, Mastercard, Amex · Apple Pay & Google Pay
PayPalPay with your PayPal account
Bank transferWire transfer, no card required (pay at checkout)
AWS MarketplaceBuy credits through your AWS account (coming soon)

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Auto-Refill

To avoid service interruptions, you can enable auto-refill:
  1. Go to the billing section in the dashboard.
  2. Enable auto-refill.
  3. Set a threshold — the minimum balance that triggers a top-up.
  4. Set a refill amount — how many credits to add when the threshold is reached.
When your balance drops below the threshold, credits are purchased automatically using your payment method on file.
Auto-refill is strongly recommended for production applications. A depleted balance causes API requests to fail with a 402 Payment Required error.

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Postpaid Billing (Monthly Invoice)

By default, accounts are prepaid: you top up credits and usage draws them down. Larger teams can instead switch to postpaid billing, where usage accrues over the month and is settled by invoice (default payment terms: 30 days) rather than paid up front. Postpaid accounts can set an optional monthly spend limit to cap usage and avoid surprises. Once the limit is reached, further requests are blocked until the next billing period.
Postpaid billing is arranged with the Eden AI team as part of an Advanced AI Platform / Enterprise plan. Contact us to enable it for your organisation.

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Checking Your Balance

You can check your current credit balance in the Eden AI dashboard or programmatically via the monitoring endpoint.

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Understanding Costs

Every API response includes a cost field: 
{
  "results": { "..." : "..." },
  "cost": 0.002
}
This is the amount in USD deducted from your balance for that request.

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Insufficient Credits

If your balance reaches zero, API requests return a 402 Payment Required error: 
{
  "error": "Insufficient credits"
}
To resolve this, purchase more credits or enable auto-refill.